FAQ
Shared answers for St3ix plugins, and the steps to take before you open a Discord ticket.
Product FAQs:
AFKPlus FAQ
Shop, placeholders, storage, zones
Veyl FAQ
Server-side obfuscation, Portal, keeps, login
Stratum FAQ
Install, background jobs, crashes, billing, staff
Open a ticket
Support is St3ix Support on Discord.
Server plugins (e.g. AFKPlus)
Enable debug
In that plugin’s config.yml, set Debug: true.
Reload
Run the plugin’s reload command (AFKPlus: /afk admin reload).
Reproduce
Do the failing action once more.
Copy logs
Paste [DEBUG] / [WARN] / [ERROR] lines into the ticket.
Stratum (panel)
Check the status page
Open Stratum → System → Status and note anything marked red, especially the queue and the scheduler.
Check the packages
Run php artisan p:extension:list in the panel folder and make sure stratum and stratum-pages are both enabled.
Copy the error
Paste the last lines of storage/logs/laravel-*.log from the panel folder (remove passwords and keys first) and say what you clicked.
Veyl (build tools)
Paste: build tool + Java version, veyl whoami (no secrets), and the failing Gradle/Maven/veyl console lines. See Veyl FAQ first.
AFKPlus empty shop / storage moves → AFKPlus FAQ. Plugin not found / keeps → Veyl FAQ.